Members Get Priority
Frelix Membership Program

Never Think About Your Plumbing Again.

Frelix membership gives you a dedicated plumbing partner who knows your home, manages your system, and reaches out before problems develop.

Frelix Silver

$299

per year

  • Annual sewer camera inspection
  • Priority scheduling
  • 10% discount on all services
  • Written inspection report with photos
  • Seasonal system reminders
Recommended

Frelix Gold

$499

per year

Everything in Silver, plus:

  • Bi-annual system inspection
  • Dedicated Frelix contact
  • Proactive outreach — we call you
  • Water heater & sump pump check
  • Locked member rate — no price increases
  • Priority emergency same-day response
  • $50 referral credit per new member

Frelix Commercial

$1,200–$2,400

per year — custom pricing

  • Quarterly inspections
  • Guaranteed response times
  • Dedicated account manager
  • Monthly account summary
  • Priority emergency response
  • Custom service agreements
Side by Side

Compare Plans

Every tier is built on the same Frelix Standard. Choose the level of coverage that fits your home.

Silver

$299

per year

Annual Price
$299 / yr
Sewer Camera Inspection
Annual
Written Report with Photos
Priority Scheduling
Service Discount
10% off
Seasonal System Reminders
Dedicated Frelix Contact
Proactive Outreach (We Call You)
Water Heater Check
Sump Pump Check
Same-Day Emergency Response
$50 Referral Credit
Dedicated Account Manager
Monthly Account Summary
Guaranteed Response Times
Custom Service Agreement
Best Value

Gold

$499

per year

Annual Price
$499 / yr
Sewer Camera Inspection
Bi-Annual
Written Report with Photos
Priority Scheduling
Service Discount
Locked member rate
Seasonal System Reminders
Dedicated Frelix Contact
Proactive Outreach (We Call You)
Water Heater Check
Every visit
Sump Pump Check
Every visit
Same-Day Emergency Response
$50 Referral Credit
Dedicated Account Manager
Monthly Account Summary
Guaranteed Response Times
Custom Service Agreement

Commercial

Custom

per year

Annual Price
$1,200–$2,400 / yr
Sewer Camera Inspection
Quarterly
Written Report with Photos
Priority Scheduling
Service Discount
Custom rate
Seasonal System Reminders
Dedicated Frelix Contact
Proactive Outreach (We Call You)
Water Heater Check
Every visit
Sump Pump Check
Every visit
Same-Day Emergency Response
$50 Referral Credit
Dedicated Account Manager
Monthly Account Summary
Guaranteed Response Times
Custom Service Agreement
Member Stories

What Gold Members Say

I've been a Gold member for two years. Frelix called me in March to say my sewer line had early root intrusion — caught it before it became a backup. The repair was minor. Without the membership, I would have found out the hard way at the worst possible time.

David R.

Lincoln Park, Chicago

Gold

What sold me was the dedicated contact. I have one person at Frelix who knows my house, knows my water heater is aging, and checks in on it every visit. That's not a plumber — that's a partner. Worth every dollar of the Gold membership.

Sandra M.

Evanston, IL

Gold

I joined after my basement flooded twice. Frelix did the flood control install, then I signed up for Gold. They've been out twice a year since. No floods, no surprises, no emergency calls. I don't even think about my plumbing anymore — and that's exactly the point.

Marcus T.

Beverly, Chicago

Gold
The Process

How Membership Works

01
Step 1

Join

Choose your tier online or by phone. Setup takes less than five minutes and your membership starts immediately.

02
Step 2

Meet Your Frelix Contact

We assign you a dedicated Frelix team member who learns your home, your system, and your history.

03
Step 3

Your First Inspection

We schedule your first camera inspection and system walkthrough — documenting everything so we have a baseline.

04
Step 4

We Manage. You Relax.

From here, we reach out to you. Reminders, check-ins, and proactive service — all handled before problems develop.

FAQ

Membership Questions.
Answered.

Select your membership tier — Silver, Gold, or Commercial — and complete your profile online. A Frelix team member will reach out within 24 hours to schedule your first inspection and introduce your dedicated contact.

Yes. You can cancel at any time with no penalty. If you cancel within the first 30 days you receive a full refund. After 30 days your membership remains active until the end of your annual term.

Every inspection includes a full sewer camera inspection with recorded footage, a written report with photos emailed to you the same day, a water heater and sump pump visual check, and a system health summary with any recommendations.

We reach out to you — you do not have to remember to call us. Silver members receive a scheduling reminder annually. Gold members are contacted automatically every six months. We work around your schedule and confirm 48 hours in advance.

Gold members receive same-day priority emergency response. Silver members receive priority scheduling over non-members. All members skip the standard queue.

Yes. The 10% member discount applies automatically to every service invoice — parts and labor included. No codes, no paperwork, no asking. It is applied before you ever see the total.

Absolutely. You can upgrade at any time. We prorate the difference and apply it to your account immediately. Your new Gold benefits begin the same day you upgrade.

No contracts. Membership is annual and renews automatically unless you cancel. No long term commitments and no cancellation fees.

Frelix members don't have plumbing emergencies.
We find problems before they find you.
The Frelix Standard
Call (312) 399-0278
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